Bank of America joins First Commonwealth, Citizens Bank to offer relief by joining ‘PA CARE Package’

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HARRISBURG, Pa. (WTAJ) — Bank of America has joined First Commonwealth Bank along with Citizens Bank in joining Pennsylvania’s consumer relief initiative, ‘PA CARE Package’ Attorney General Josh Shapiro announced.

Under the ‘PA CARE Package’ initiative, banks and financial institutions are working with the Office’s Bureau of Consumer Protection to comply with the recently-passed CARES Act and also to offer additional protections for Pennsylvanians affected by the COVID-19 pandemic.

Under the ‘PA CARE Package’, financial institutions and banks must offer the following assistance to Pennsylvanians facing financial hardship due to the COVID-19 pandemic.

  • Expansion of small and medium business loan availability
  • 90-day grace period (at least) for mortgages not already covered by the CARES Act’s 180-day grace period
  • 90-day grace period for other consumer loans such as auto loans
  • 90-day window for relief from fees and charges such as late, overdraft fees
  • Foreclosure, eviction, and motor vehicle repossession moratorium for 60 days
  • No adverse credit reporting for accessing relief on consumer loans

First Commonwealth Bank customers experiencing COVID19-related financial hardship should visit the dedicated webpage that First Commonwealth Bank has created to assist impact customers seeking financial assistance. Customers can access this dedicated page by visiting

Citizens has also set up a resource hub on with information about additional offers and tips for consumers and small businesses during the pandemic.

Bank of America clients facing financial hardships related to the coronavirus are encouraged to visit the company’s Client Resources website and contact the client services team for assistance.

In many cases, impacted customers can request relief simply by completing an online form, and impacted customers are encouraged to do so. 

You can read the full releases about all current banks that have joined from the Attorney General by clicking here.

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