Amazon reportedly has thousands of workers listening to Alexa devices

Local News

Are your conversations with an Amazon Alexa private? 

According to Amazon, not all conversations are.

The company hires thousands of people to listen to what users say to Alexa.

A Bloomberg report said the always-listening microphone has possibly captured some illegal content too.

Amazon did not confirm what kind of content workers come across when listening but said only a ‘small number’ of interactions are used from a ‘random set of customers.’

A spokesperson said the workers do not have direct access to sensitive information like a user’s name or address.

The company says there is an opt-out option available in the settings section of the Alexa app where users can delete their saved recordings.
 

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February 07 2021 06:30 pm

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